Monday, July 23, 2007

Maytag Should Get A New Commercial!

I didn't buy my new refrigerator based on the commercial but that image of the lonely repair man certainly stuck in my mind. WELL, my NEW 5/23/07 refrigerator is not working. My ice cream melted and the ice maker is leaking. (Plumber says it is the unit not the connection!) so I called for service, WELL they are very busy and can't get to me for TWO WEEKS!!!, when I said I could not wait that long the first suggestion was to move my frozen items to my OTHER freezer, Gee poop, I only have one right now. The other brainstorm suggestion was to borrow a refrigerator for a few weeks. NOT TOO MUCH trouble. When I protested that I would just take the refrigerator and put it on the front steps of the store that sold it to me, I was given Whirlpool to contact. After much run around with them, where I was told they ARE VERY BUSY I was given a local service authorized by them with ONLY a five day wait for service! AND Gee Lucky Me, I can't have a time appointment, they will call me between 6:30 & 7:00 the morning of the service date and give me a two hour "window" then call me 1/2 hour before actually showing up just in case they are "early or late". HOW convenient! I guess I can get some knitting in! You can't make this stuff up!

4 comments:

trek said...

No, you sure can't make this stuff up. Wish we were closer - I'd load you space in my freezer.

Cherryl said...

I had basically the same problem with Whirlpool a few years back. Brand new refrigerator and all of the stuff in it spoiled. Whirlpool would do nothing and it took a lot of calls to the dealer before they worked out a deal with me to cover the cost of the food I lost (I was dog-sitting with friends when it happened which is why it took so long to figure out I had a problem). Come to find out it was a piece of insulation that was stuck in the fan. Took all of 5 minutes to fix! I am not a fan of Whirlpool any longer.
Cherryl

Denise in PA said...

OK...I know now that I'm not buying a Whirlpool when my noise-making-12-year-old fridge dies!

Susan said...

They definitely don't make things GE Monarch refrigerator purchased 11/2005. Both were uncovered by the warranty. I feel your pain!